IVR Change Management Ideas Portal
Brand team would like to start the process to identify a vanity number for Brexafemme.
Brand would like a few vanity numbers as options to select from, e.g. - vanity name plus corresponding numeric digits.
The full commercial launch will be in early 2024, but they are hoping to migrate the current website to be a GSK site before that date.
I don’t yet know when they’d start publishing this number but it’s at least 60 days from now.
| Contact Center(s) | GRC |
| Needed By | Aug 18, 2023 |
| Closure Date | Sep 29, 2023 |
Status Comments
31-July-2023 - Eric - Local DID for Vanity number: 4696851416
Currently mapped to Not in Service.
USPCC-GSKRC-C-IC-Brexafemme-833.BRXAFEM
4-Aug-2023 - Christie - Reserved the following options:
855-475-2739 - 855-GSK-BREX
833-279-2336 - 833-BRXAFEM
855-279-2336 - 855-BRXAFEM
21-Aug-2023 - Carol - Preference is for 833-279-2336 - 833-BRXAFEM. Waiting on Legal approval of IP (intellectual property) search.
8-Sep-2023 - Need to prepare to re-grab the numbers after it's released.
11-Sep-2023 - Decision to confirm 833-BRXAFEM and allow the other two to expire if we do not receive a decision prior to 9/13/23 - per Carol. Carol will prompt Brand for a decision.
Per Jeri Vincent: "Well...I don't think they'll select the other two, so I feel good about reserving the one that has been sent to Legal. "
Side topic:
"New wrinkle, they are not going to put this number in the PI. The Scynexis number will stay in the PI. Brand is considering asking Scynexis for their corporate number. Not sure where this will land.
They will need to get permission from Scynexis. If we take the number--we can't use the vanity since it spells Scynexis. Also, I alerted that they might be getting company calls on that number and we don't want those."
12-Sep-2023 - Christie - Ordered 833-279-2336.
14-Sep-2023 - Christie - Confirmed order and updated name and call plan description and added to Telco.
29-Sep-2023 - closure approval received
Review Notes
Name Brexafemme Privacy Policy
Point of Contact 9452310986
Name Brexafemme Vendor XFR
Point of Contact 9452356482
Name Brexafemme Vanity
Point of Contact 4696851416