20-June-23 - Determined that the Nucala number should have been RCF'd. Ed will confirm with Pharmacord that they are prepared to deal with the calls before we move the line. Will close this idea and put a reminder to revisit after Labor day. 888-445-2337 will be redirected to 502-805-3466 when Pharmacord is ready.
17-Nov-2023 - All menus redirected to Pharmacord have been actioned. Requesting closure on this Idea.
This refers to the IVR on 844-468-2252 (919-794-5991) with the mirror number of 888-445-2337. These TFNs will have been redirected as part of IVR-I-39.
Status Comments
20-June-23 - Determined that the Nucala number should have been RCF'd. Ed will confirm with Pharmacord that they are prepared to deal with the calls before we move the line. Will close this idea and put a reminder to revisit after Labor day. 888-445-2337 will be redirected to 502-805-3466 when Pharmacord is ready.
17-Nov-2023 - All menus redirected to Pharmacord have been actioned. Requesting closure on this Idea.
17-Nov-2023 - IDEA closed.
Review Notes
This refers to the IVR on 844-468-2252 (919-794-5991) with the mirror number of 888-445-2337. These TFNs will have been redirected as part of IVR-I-39.