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HOLD: GRC NICE InContact task automation assessment [CR 131]

GRC would like to engage Alphanumeric to deploy the NICE task automation assessment tool on the workstations of a subset of GRC agents. The purpose of the tool is to collect workflow information by capturing agent key stroke and mouse movement/win...
Carol McCullen about 6 years ago in  2 Won't do

HOLD: Update Telco Inventory with Requestor information in new TIM Solution [CR 125]

Update Telco Inventory with Requestor information in new TIM solution
Guest over 6 years ago in  1 Won't do