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Status Closed
Created by Stephen Keilholz
Created on Apr 18, 2023

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Redirect Toll Free number to the non-working number DID

The Toll-Free Number 8444753381 is currently directed to my personal cell phone. This was done for testing purposes but should not remain. Please redirect this to the non-working number.

Priority Medium
Contact Center(s) Other
Start date Apr 19, 2023
Needed By Apr 21, 2023
Closure Date Apr 19, 2023
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    • Admin
      Christie Jensen
      Apr 19, 2023

      Status Comments

      Vanity for number is GSK-DEV1

      19-APR-2023 Updated the Lumen Call Plan to use the non-working number 9844393123. Renamed number to be USPCC-GSKRC-U-IC-NWN-GSKDEV1 132. Tested and confirmed working.

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    • Admin
      Christie Jensen
      Apr 19, 2023

      Review Notes

      Need to:

      1. Update Lumen Call Plan with non-working number.

      2. Update Telco (if number is recorded there) with new information. (Add to Telco if not present.)

      3. Verify that number is not use in inContact or if it is, update there as well.

      Reply